Contact Polaris Peptides

When to contact Polaris Peptides

Most people contact Polaris Peptides for one of three reasons: an order question, a bulk order bigger than 20 vials, or a product question that isn’t covered on the page. All three go to the same inbox. There’s no ticket system and no chatbot, just a person reading your email.

Order questions for Polaris Peptides

If you’re writing about an existing order, the order number from your confirmation email is the single most useful thing to include. It lets us see what you ordered, where it’s going and whether it has shipped, without a back-and-forth. For a change of address, send the new address in full, and do it as soon as you can, because once an order has shipped we can’t redirect it.

Paying for a large order or setting up regular orders for a lab? Tell us roughly what you need each month and we’ll suggest the pack sizes that keep the price per vial lowest.

What we can help with

We can help with order status, changes to an order that hasn’t shipped, choosing between strengths, bulk pack sizes and anything on our product pages. If an order arrives damaged or isn’t what you ordered, email us with your order number and a photo and we’ll sort it out.

One thing to know before you contact Polaris Peptides: we can’t give advice on human or animal use. Our products are sold for laboratory research only, and they aren’t drugs or supplements. For published research on a compound, each product page links to the studies on PubMed.

Questions we get most at Polaris Peptides

• Which strength should I pick? Each product page compares the sizes and the price per milligram.
• Do you have it in stock? Yes. If it’s in the shop, it’s in stock.
• Can I get a better price for more vials? Yes, with packs of 2 to 20. Email us for more than 20.
• How do I store it? Freezer for sealed vials, fridge for mixed ones. Details are on every product page.

When you contact Polaris Peptides, put the product name in the subject line. It helps us get the right answer to you faster.

Ordering from Polaris Peptides

You don’t need to contact us to place an order. Every product is in stock, so you can add it to your cart and check out in a couple of minutes. You’ll get an email confirmation from Polaris Peptides as soon as the order is placed. For larger orders, the Quantity menu on each product page has packs of up to 20 vials at up to 30% off.

Polaris Peptides products are sold for laboratory research use only. They aren’t for human or veterinary use and haven’t been evaluated by the FDA.